“E-Government” refers to the use by government agencies of information technologies that have the ability to transform relations with citizens, businesses, and other arms of government. Traditionally, the interaction between a citizen or business and a government agency took place in a government office. E-government aims to make the interaction between government and citizens (G2C), government and business enterprises (G2B), and inter-agency relationships (G2G) more friendly, convenient, transparent, and inexpensive.
These services include driver licensing tests, bankruptcy searches, renewal of driving licenses, summons and utility bill payments and other services. The implementation of E-government started since the initiation of multimedia super corridor (MSC) by the Malaysian government. It will improve the government operates internally as well as how it delivers service to the people of Malaysia. It seeks to improve the convenience, accessibility, & quality of interaction with citizen and business.
There are many current application is being launch by the e-government, such as online renewal driving licenses, electronic filling of income tax forms, sms alert on e-government services and other.
I encountered some securities problem, such as user information stealing by hacker via internet, the user identity with the same name will cause a crash in the system. The language barrier is one of the problems. Most of the government website is in malay version, this will facing by the foreigner, who want to renewal their licenses.
Encourage way of using e-government service:
1. Save time.
2. Advertise by telecommunication to attract citizens
3. Provide consultation service to user who is lack of computer knowledge.
4. Effective and efficiency
As a conclusion, e-government service is tending to increase the relationship between the citizen and government.
These services include driver licensing tests, bankruptcy searches, renewal of driving licenses, summons and utility bill payments and other services. The implementation of E-government started since the initiation of multimedia super corridor (MSC) by the Malaysian government. It will improve the government operates internally as well as how it delivers service to the people of Malaysia. It seeks to improve the convenience, accessibility, & quality of interaction with citizen and business.
There are many current application is being launch by the e-government, such as online renewal driving licenses, electronic filling of income tax forms, sms alert on e-government services and other.
I encountered some securities problem, such as user information stealing by hacker via internet, the user identity with the same name will cause a crash in the system. The language barrier is one of the problems. Most of the government website is in malay version, this will facing by the foreigner, who want to renewal their licenses.
Encourage way of using e-government service:
1. Save time.
2. Advertise by telecommunication to attract citizens
3. Provide consultation service to user who is lack of computer knowledge.
4. Effective and efficiency
As a conclusion, e-government service is tending to increase the relationship between the citizen and government.
1 comments:
Yeah, our country is becoming more and more advanced. E-government is the best and the payment of tax through internet works very well. I helped my dad to file it in.
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